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  2. Restaurant Revitalization Fund Knowledge Base
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Technical Help Articles

A collection of FAQ and help articles to answer some of the most common questions.

  • I've seen options to apply through your POS provider like Toast. How is that different?
  • Will you accept password protected pdf documents?
  • I opened a separate checking account for PPP funds. Is this the account I should use for RRA?
  • I'm a POS Vendor, how can I help my customers or work with the SBA?
  • If I sign up for email alerts, will it alert me when the portal opens and applications can be submitted?
  • When will the Portal accept applications or when can I apply ?
  • Which Point of Sale ( POS ) Vendors are working with the SBA on this program?
  • I applied through my Point of Sale ( POS ) Vendor, who do I contact for support or questions?
  • Must I apply through the SBA Portal?
  • Can I apply if I do not have internet access or a computer?
  • My document is larger than the 35MB limit?
  • Can I fill out the application while traveling overseas?
  • Do you support mobile devices or tablets?
  • What Operating Systems do you support?
  • What browsers do you support?
  • The "Next" button does not do anything?
  • How can I manually link my bank account?
  • I did not get a confirmation email after submission?
  • How do save a copy of the application?
  • I am not able to withdraw my application.
  • Can I delete my application and start over?
  • I forgot what email address I registered with.
  • Can I have one login for multiple businesses?
  • How do I get back to the main screen?
  • How do I save my progress?
  • I forgot my username
  • I forgot my password
  • What file formats are supported for uploading supporting documentation?
  • Can cash apps like Venmo and Zelle be used to verify sales?
  • How do I find my Paycheck Protection Program loan details?
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SBA Restaurant Program